T&C’s

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Please find below a list of our Terms & Conditions

1. Dogs
A. We cannot accept any of the following breed of dogs.
Pit Bull Terrier
Japanese Tosa
Dogo Argentino
Fila Brasileiro
These breeds are listed on the Dangerous Dogs Act and as such are unable to be Home Boarded.
B. We cannot accept any dogs that are aggressive to either people (Adult or Children) or other animals. If any aggression towards us or any physical harm is caused to us by aggressive behaviour during the dogs stay alternative arrangement will be made for your dog(s) to be looked after elsewhere. We will contact yourselves firstly, if you are not contactable we will then contact the emergency number provided to us by yourself or, if none is given your dog(s) will be re-boarded/ Kennelled at our discretion. Any costs incurred are to be paid by yourself. Any money paid to Noah’s Ark Dog Sitters in this instance would not be refunded.
C. We will not home board any dog(s) that aren’t already fully house trained.
D. We are unable to accept any dogs that are not vaccinated or up to date with their vaccinations (Vaccination’s are needed to be up to date at least 3 weeks prior to your dogs stay). Original copies of vaccination certificate/booklet needs to be given before home boarding can commence and a copy will be taken. We also need proof of microchip number(s).
E. All dogs must be wormed and flead. If, during your dogs stay they are found to have worms, fleas or any other parasite we will take veterinary advice and treat the condition without delay. Any cost for this treatment is to be paid by the customer upon collection of their dog(s).
F. We do not accept any dogs under the age of 18 months old.
G. Due to conditions of our Licence with Barnsley Council, we cannot allow dogs to sleep in our bedrooms, all dogs must sleep downstairs in either our Kitchen or Living room. We therefore cannot accept any dogs that would normally sleep in the bed or bedroom with their owner.

2. Payments
A. A 25% deposit is required upon booking, your booking will not be confirmed without payment. This payment is none refundable.
B. The remainder of the balance is due 8 weeks prior to the date of your dog(s) stay. Once this payment is made it is none refundable.
C. If the balance is not paid in full within 6 weeks of your dog(s) stay, your booking will be cancelled and no refunds will be given.
D. If in the unlikely event Noah’s Ark Dog Sitters have to cancel your booking, a full refund will be given.
E. If you fail to turn up with your dog(s) for their stay you will not be refunded.

3. Booking
A. A booking enquiry made via our booking system, Messenger, Facebook or directly with ourselves will only be penciled in for 7 days, within those 7 days an appointment must be made to bring your dog(s) to visit us here at Noah’s Ark Dog Sitters. If no appointment is made, your penciled in booking will be removed. Once a date has been agreed, your booking will remain until your visit where it can be confirmed or cancelled by either party.
B. Upon a successful visit to us (see 3.C.) a booking can be confirmed with a 25% none refundable deposit (see above) and the completion of our booking forms. All information provided on the forms must be answered truthfully. If we deem your forms have not been completed truthfully, your dog(s) cannot be boarded. If your dog(s) are already in board then suitable arrangements will be made to have them re-boarded. Again this would be at the owners expense.
C. On the visit to us a booking can only be confirmed if both yourself(s) and us at Noah’s Ark Dog Sitters are happy to commence. We will not agree to a booking if at any stage your dog(s) show any signs of aggression, behavioural issues or signs they aren’t house trained.

4. Other
A. All food must be provided by yourself(s) and fetched on the date of your dog(s) stay. Any additional food that needs to be provided by Noah’s Ark Dog Sitters will be invoiced to you on your return.
B. Any repair costs incurred due to damage caused to our premises by your dog(s) will be invoiced to you on your return. All documented evidence (Photo’s, receipt etc) can be provided on request.
C. Due to licensing restrictions we can only home board 1x large dog (Great Dane, German Shepherd, English Mastiff, Rottweiler etc) or 2x small to medium dogs at any one time.
D. We will only accept dogs from the same family household at any one time.